We use third-party software to house and deliver all our courses and templates. This allows us to always provide you with the most up-to-date versions of your purchases, as well as the fastest way to reset forgotten passwords.

You can expect an email with all your access details within 15 minutes of any purchase you make from us. If you still have not received your purchase after this time, please check your spam or promotions folder. If you are still missing your purchase, please click here or email us at hello@christinascalera.com for support.

We have a variety of products at different price points to serve you at your unique stage in business. Check out our home page for our tiered service offerings, from free to high-touch, 1:1 coaching.

We’re customers of all this online business stuff too, and it really irckles our shirkles when we get treated like poo. So we’ve made a refund policy that is the opposite of that.

For all Products sold by Christina Scalera:

Our no-hassle, 48-hour happiness policy means that if you are not satisfied, for any reason, we’ll work with you to make sure you’re happy, even if that means a full refund. Click here to submit a refund request.
 
In order to make sure your request gets taken care of as quickly as possible, all refund requests must be submitted through this form handled by our expedited support inbox.

For any Services, such as participation in a group program, consulting, retreat or mentorship program:

We stand behind our work and our participation as professionals aiding in your success. If you find evidence that Christina Scalera Media LLC has not performed its work in a professional and ethical manner, you may request a refund of any payments made in the 60 days prior to your submission of evidence.

For each of your purchases, you were sent a confirmation email. The fastest way to access your lost login info is to refer back to that original email. 
  
However, we know sometimes that’s just a big headache, so we’re here to help. Please click here to email hello@christinascalera.com, or use the chat feature to get in touch with customer support who can get your credentials reset. For faster service, make sure you give us the email address you signed up with if you can remember this information.